Privacy Policy

Nords Medical Services respects the privacy of visitors, prospective clients and business contacts. This Privacy Policy explains the categories of information we may collect through our public website, how that information may be used and shared, and the choices that may be available to you.

1. Scope

This Policy applies to information collected through the public Nords Medical Services website and business inquiry forms. Information handled in connection with an active client engagement may also be governed by separate service agreements, Business Associate Agreements, client instructions and applicable healthcare privacy requirements.

2. Information we may collect

We may collect information that you choose to provide, including your name, organization, job title, business email address, telephone number, service interests and the content of your inquiry. Our hosting environment may also generate standard technical information such as IP address, browser type, device information, referring page, date and time of access, and server logs used for security, diagnostics and website operation.

3. Public website forms and PHI

Our public inquiry forms are intended for business communications. Visitors should not submit patient names, insurance identifiers, medical records or other protected health information through a public inquiry form. When protected health information is required for a client engagement, the appropriate secure workflow and contractual framework are established as part of onboarding.

4. How we use information

We may use information to respond to inquiries, provide requested information, evaluate prospective engagements, schedule discussions, prepare proposals, support client relationships, improve website functionality, maintain business records, protect our systems, prevent misuse, and meet legal or regulatory obligations.

5. How information may be shared

We may share information with service providers that help us operate our website, communications, security or business systems; with professional advisers when reasonably necessary; in connection with a corporate transaction; or when disclosure is required or permitted by law. We do not sell personal information submitted through our business inquiry forms for monetary consideration.

6. Healthcare information and HIPAA

Nords Medical Services supports healthcare operations using HIPAA-compliant workflows. Where an engagement involves access to protected health information and a Business Associate Agreement is required, the handling of that information is governed by the applicable agreement, client instructions and relevant privacy and security requirements.

7. Cookies and similar technologies

The website may use essential browser storage, cookies or similar technologies that support security, functionality and user experience. If analytics or other optional technologies are introduced, their use may be described or presented through additional notices where appropriate.

8. Data security

We use administrative, technical and organizational safeguards designed to protect information against unauthorized access, alteration, disclosure or loss. No internet transmission or information system can be guaranteed to be completely secure, and visitors should use care when submitting information online.

9. Data retention

We retain business inquiry information for as long as reasonably necessary for the purposes described in this Policy, including follow-up, relationship management, security, recordkeeping and legal obligations. Retention periods may vary depending on the type of information and the nature of the relationship.

10. Your choices and privacy rights

You may ask us to update or correct business contact information you have provided, or request that we stop using it for nonessential business communications. Depending on your jurisdiction and the circumstances, additional privacy rights may apply. Requests can be submitted through our Contact page, and we may take reasonable steps to verify the request before acting on it.

11. Third-party websites

Our website may include links to third-party websites or services. Their privacy practices are governed by their own policies, and Nords Medical Services is not responsible for the privacy practices of third parties.

12. Children’s privacy

This website is intended for business and professional use and is not directed to children. We do not knowingly seek personal information from children through our business inquiry forms.

13. Changes to this Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, business practices or legal requirements. The “Last updated” date at the top of this page identifies the current version.

14. Contact

Questions or requests concerning this Privacy Policy can be submitted through the Contact page on this website.